Frequently Asked Questions

Whether you’re seeking information about our services, policies, or general inquiries, we’re here to help. If your question isn’t answered here for personalized assistance.
How should I clean my new tattoo or piercing?

Congratulations on your new tattoo or piercing! Proper aftercare is crucial for ensuring a healthy healing process and vibrant, long-lasting results. Here’s a guide on how to clean your new ink or piercing.

Can I use alcohol or hydrogen peroxide to clean it?

Clean your tattoo gently with mild, fragrance-free soap and lukewarm water. Use your fingertips or a soft cloth to avoid irritation. After cleaning, pat your tattoo dry with a clean, soft towel.

What is your refund or return policy for products or services?

We accept returns and exchanges to be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it.

What payment methods do you accept for transactions?

Make secure payments directly from your bank account through online banking transfers. We support [mention specific online banking services if applicable].

How do I track the status of my order or shipment?

After placing your order, you will receive an order confirmation email. This email contains essential details, including your order number. Once your order is shipped, you will receive a second email.

What is your policy regarding reviews and testimonials on your website?

We greatly value the feedback and experiences shared by our customers. Reviews and testimonials contribute to building trust and transparency within our community.

Is there a standard pricing system for tattoo sizes?

Custom and highly intricate designs may fall outside the standard size categories. In such cases, pricing will be determined based on factors like design complexity, detailing, and the time required for execution.

What is the hourly rate for tattoo sessions?

During your consultation, your tattoo artist will provide an estimate of the expected session duration based on the complexity and size of the design. We understand that each tattoo journey is unique.

Which body areas are less painful for tattoos?

One common consideration for individuals getting a tattoo is the level of pain associated with different body areas. While pain tolerance varies from person to person, there are certain areas generally considered.

Is the pain during a piercing similar to getting a tattoo?

Tattoo pain tends to be more prolonged but is often considered more bearable by many. The pain is generally described as a continuous, rhythmic sensation as the tattoo needle moves over the skin.